official partner
Why choose SmartBot as your partner?
Promotions & Retail
Smart Messaging simplifies sweepstakes and promotions with automated participation via WhatsApp, SMS or social networks, collecting data in real time and offering instant support. It achieves +20% participation, lower operating costs and higher loyalty.
Collection Campaigns and Payment Reminders
Smart Messaging automates payment reminders via WhatsApp, SMS or email, records responses and provides links to digital payments. It improves the collection rate by 15-25% and reduces staff saturation, offering empathetic and efficient management.
SMART Messaging
Conversational AI for Written Interactions that Transform the Customer Experience
Perfect Segmentations
Increased traffic to your website
Medical Scheduling and Healthcare Processes
Smart Messaging automates appointment confirmations, medication reminders, and post-visit surveys, reducing absenteeism by 40% and streamlining the flow of care.
24/7 Customer Service
Smart Messaging uses AI to answer quick queries, escalate complex cases and offer seamless omnichannel support. It reduces wait times by up to 80% and improves customer satisfaction without increasing costs.
Security and Smart Buildings
Smart Messaging optimizes accesses with WhatsApp registrations, integration with cameras and voicebots that validate identities in real time. It reduces waiting times, improves accuracy and raises the perception of security and modernity of the building.
Automation of Appointment Confirmations
Reduce absenteeism by 40% through automatic reminders and voice confirmations, freeing up shifts efficiently.
24/7 Pharmacy Attention
It offers continuous support for the management of medication orders, improving the customer experience even after business hours.
SMARTVOICE
Is an automation tool that uses artificial intelligence to manage telephone interactions through voicebots, improving customer service, reducing waiting times and optimizing operations.
Improved customer service
Optimization of operations
Claims Management and Secure Authentication
Improve security with voice authentication, optimizing service and reducing operating costs in sectors such as banking and insurance.
Scalability and Cost Reduction
Manage thousands of simultaneous interactions without compromising quality, reducing operating costs and improving productivity.
Multichannel Integration
Centralize all points of contact: social networks, email, chat, forms, etc., in a single dashboard.
Dashboards en
Tiempo Real
Visualize KPIs such as wait times, NPS and resolution rate, instantly updated to make quick decisions.
SMARTDATA
Centralizes and analyzes data from customer interactions across multiple channels, allowing you to make data-driven decisions, improve segmentation and automate marketing and sales processes.
AI Engine and Customer Profiles
Analyze patterns and behaviors, creating unique profiles to deliver personalized interactions.
Continuous Optimization and Microsegmentation
Proactive flow improvement, resource optimization and precise segmentation for targeted campaigns.
Cloud Migration
Connect all your touch points without expensive physical servers, creating a centralized and scalable infrastructure.
Security and Continuity Guaranteed
Protect your data with encryption protocols, geographic redundancy and backup systems.
IP TELEPHONE EXCHANGE
SmartBot's Intelligent IP Telephony PBX transforms business communication with a cloud-based PBX, AI integration and real-time analytics. It offers scalable, secure and automated solutions to improve operational efficiency and reduce costs, ideal for companies with high call volume.
Conversational AI integration
Unify call management with VoiceBots capable of interpreting natural language and referring complex cases or selling products.
Central Control Panel
Monitors key metrics, such as wait times and satisfactory service, to identify bottlenecks and improve the experience.
AUTOMATE ALL YOUR NETWORKS
