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Official Partners
Communicate without limits
Communicate without limits
Communicate without limits Using AI
Using AI
Using AI
With
With
In house technology
In house technology
With
With In House technology
Reduce wait times to ZERO and significantly improve your CSAT in record time.
Any repetitive task performed by humans can be automated at any scale.
Reduce wait times to ZERO and significantly improve your CSAT in record time.
Any repetitive task performed by humans can be automated at any scale.
Industry leaders who trust us
Industry leaders who trust us
Our presence is international
WE ARE SMARTBOT
WE ARE SMARTBOT
With a presence in more than 22 countries,
including Uruguay, Brazil and the United States.
SmartBot is leading the transformation of business communications through integrated messaging, voice, data and artificial intelligence solutions.
We specialize in developing customized solutions adapted to the specific needs of each company, guaranteeing results that optimize efficiency, improve the customer experience and strengthen strategic growth.
Industry leaders such as Nestlé, Bago, Mercedes Benz and others rely on our platforms to achieve new levels of success.
With a presence in more than 22 countries,
including Uruguay, Brazil and the United States.
SmartBot is leading the transformation of business communications through integrated messaging, voice, data and artificial intelligence solutions.
We specialize in developing customized solutions adapted to the specific needs of each company, guaranteeing results that optimize efficiency, improve the customer experience and strengthen strategic growth.
Industry leaders such as Nestlé, Bago, Mercedes Benz and others rely on our platforms to achieve new levels of success.
With a presence in more than 22 countries,
including Uruguay, Brazil and the United States.
SmartBot is leading the transformation of business communications through integrated messaging, voice, data and artificial intelligence solutions.
We specialize in developing customized solutions adapted to the specific needs of each company, guaranteeing results that optimize efficiency, improve the customer experience and strengthen strategic growth.
Industry leaders such as Nestlé, Bago, Mercedes Benz and others rely on our platforms to achieve new levels of success.
With a presence in more than 22 countries, including Uruguay, Brazil and the United States.
SmartBot is leading the transformation of business communications through integrated messaging, voice, data and artificial intelligence solutions.
We specialize in developing customized solutions adapted to the specific needs of each company, guaranteeing results that optimize efficiency, improve the customer experience and strengthen strategic growth.
Industry leaders such as Nestlé, Bago, Mercedes Benz and others rely on our platforms to achieve new levels of success.
WORLDWIDE PRESENCE
WORLDWIDE PRESENCE
WORLDWIDE PRESENCE
WORLDWIDE PRESENCE
Key Benefits
Key Benefits
Key Benefits
We share our key benefits with you
SmartBot helps you achieve your goals. We provide reliable automation solutions
SmartBot helps you achieve your goals. We provide reliable automation solutions
Proprietary technologies
We are code craftsmen with in-house development that guarantees customization and scalability.
We are code craftsmen with in-house development that guarantees customization and scalability.
Impact Measurement
Impact Measurement
Impact Measurement
Dashboards for NPS/CSAT, FCR, ROI
Dashboards for NPS/CSAT, FCR, ROI
Real Omnichannel
Real Omnichannel
Voice, chat, social networking and messaging
Voice, chat, social networking and messaging
Reducing Operating Costs
Reducing Operating Costs
Up to 40% savings in contact centres.
Up to 40% savings in contact centres.
Reducing Operating Costs
Up to 40% savings in contact centres.
Impact Measurement
Dashboards for NPS/CSAT, FCR, ROI
Real Omnichannel
Voice, chat, social networking and messaging
Proprietary technologies
We are code craftsmen with in-house development that guarantees customization and scalability.
How does Smartbot work?
How does Smartbot work?
How does Smartbot work?
Processes and automation matter to scale,
That's why we look at the details...
Processes and automation matter to scale, That's why we look at the details...
Initial Consulting and
Diagnostics
In-depth analysis of customer needs
Detailed mapping of organizational processes
Identification of automation opportunities
Elaboration of initial diagnostic report
Initial Consulting and
Diagnostics
In-depth analysis of customer needs
Detailed mapping of organizational processes
Identification of automation opportunities
Elaboration of initial diagnostic report
Initial Consulting and
Diagnostics
In-depth analysis of customer needs
Detailed mapping of organizational processes
Identification of automation opportunities
Elaboration of initial diagnostic report
Customized
solution design
Customized solution architecture
Definition of communication channels
Design of integrations with enterprise systems
Elaboration of a custom business proposal
Customized
solution design
Customized solution architecture
Definition of communication channels
Design of integrations with enterprise systems
Elaboration of a custom business proposal
Development & Implementation
Construction of communication flows
Integration with corporate systems
Development of technological components
Configuration of scalable solutions
Development & Implementation
Construction of communication flows
Integration with corporate systems
Development of technological components
Configuration of scalable solutions
Testing, Training & Production
Comprehensive testing phase
Technical system calibration
Customer team training
Start-up and ongoing support
Differential Benefits:
100% customized solution
High scalability
Multiple integrations
Permanent technical support
Testing, Training & Production
Comprehensive testing phase
Technical system calibration
Customer team training
Start-up and ongoing support
Differential Benefits:
100% customized solution
High scalability
Multiple integrations
Permanent technical support
Initial Consulting and Diagnostics
In-depth analysis of customer needs
Detailed mapping of organizational processes
Identification of automation opportunities
Elaboration of initial diagnostic report
Customized solution design
Customized solution architecture
Definition of communication channels
Design of integrations with enterprise systems
Elaboration of a custom business proposal
Development & Implementation
Construction of communication flows
Integration with corporate systems
Development of technological components
Configuration of scalable solutions
Testing, Training & Production
Comprehensive testing phase
Calibración del sistema
Technical system calibration
Customer team training
Start-up and ongoing support
Cases of use
THEY ARE ALREADY PART OF
THEY ARE ALREADY PART OF
FAST INTEGRATIONS
We integrate with your
We integrate with your
We integrate with your
We integrate with your
favorite tools
favorite tools
favorite tools
favorite tools
SmartBot will allow you to perform advanced automations with your favorite tools, saving up to 40% in personnel costs.
SmartBot will allow you to perform advanced automations with your favorite tools, saving up to 40% in personnel costs.
AUTOMATE ALL YOUR OPERATIONS
Schedule a Call with a Specialist
Schedule a Call with a Specialist
Schedule a Call with a Specialist
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